Blogs

How can you turn your customers into raving fans who will spread referrals like wildfire?

More and more, blogs are becoming a way for people to communicate daily across chronological and geographical barriers.  Anybody can write one, and many people writing blogs right now lack the advantage that you have – they are not experts in their own industry!  With daily posts, you can:

  • Establish yourself as an authority in your field.
  • Educate current and potential customers about your business and industry.
  • Build rapport and community with and among your customers.
  • Generate feedback and even gather new ideas as customers post on the forum.
  • Work with other bloggers and websites to publish articles from your blog and put out links back to your blog and website.
  • Help search engines to rank your website higher as the blog attracts more repeat web traffic and puts out updated keyword-rich content.

Viral marketing…people love it!

Once a percentage of your customers are subscribing to and participating in your blog, they will bring other potential customers to your blog through digital word-of-mouth, and you will begin to build relationships with and eventually make sales to people who trust you.

Axcess can help you set up and maintain a professional blog to promote your business online.  We can design a website to place it in or help you create one and link it back to your current site. Call us today to learn more!

Tip of the Day

Know your customer. Keep a database with information about your client such as: what they purchase, how often they purchase and the last time they purchased. If you have an online store this shouldn’t be too difficult to establish and maintain. These are important because if you know what they purchase you can send them information on similar or complementary items. Knowing how often they purchase will allow you to be more proactive in the timing that you send them information on similar products. Finally, knowing the last time they purchased will help you determine if you’ve lost them as a customer. If they usually purchase every month but you haven’t heard from them in two, that’s a red flag that maybe you’re not meeting their needs anymore.