Newsletter Campaigns

How can you build a good rapport with current and potential customers?

A newsletter or ezine can help you keep in touch with customers on a monthly basis. You can use a newsletter to educate your customers about current trends in your industry that may be of interest to them, or you can add personal touches to the newsletter to make your business more approachable.

A newsletter can fit easily into an email campaign as well. You may never have thought of this, but…

A newsletter subscription, particularly as part of a website, can help you generate leads!

You can advertise your newsletter on your website and provide an archive of past issues. Once potential customers look at your work and see how informative it is, then they can subscribe to your weekly, bi-weekly, or monthly newsletter by providing their name, email address, and any other pertinent information. Once they have given you their email address, you can send newsletters as well as other email containing information promoting your business.

Do not overwhelm the customer with information! This is where copywriting skills come in handy, and there is a fine balance to be struck between enticing a customer and annoying a customer. Axcess Web Technologies has copywriters and email specialists who can help you design a newsletter, from the newsletter subscription module to the letterhead on which the newsletter is distributed, from the email strategies you need to put in place to the monthly content you need to generate. Contact us today!

Tip of the Day

Know your customer. Keep a database with information about your client such as: what they purchase, how often they purchase and the last time they purchased. If you have an online store this shouldn’t be too difficult to establish and maintain. These are important because if you know what they purchase you can send them information on similar or complementary items. Knowing how often they purchase will allow you to be more proactive in the timing that you send them information on similar products. Finally, knowing the last time they purchased will help you determine if you’ve lost them as a customer. If they usually purchase every month but you haven’t heard from them in two, that’s a red flag that maybe you’re not meeting their needs anymore.